Sadly, our Energy Advice Service is closing on 31 May 2026 as we have been unable to secure ongoing funding. If tenants have billing issues, energy efficiency questions or would like to speak to someone regarding their energy account, we have a list of alternative services below.
- CHAI provides free, confidential help with energy bills, heating, and keeping your home warm. Please call 0131 442 2100 or email chai@chaiedinburgh.org.uk to make an appointment
- energyadvice.scot provide free, practical advice on energy related matters to citizens of Scotland. Please call 0808 196 8660 or email Energy Advice | energyadvice.scot
- Changeworks – If you struggle with keeping your home warm, dry and comfortable, or are worried about gas and electricity bills, their affordable warmth team can help.